PRIVACY STATEMENT AND DATA PROCESSING PRINCIPLES

We take safeguarding online privacy seriously. Please read this statement carefully as it sets out what information we may collect from you, how we may use it, and your rights in respect of our use of your data.

This Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.

Stark Design Studio is responsible for collecting, processing, storing, and safeguarding personal and other information as part of providing web design, SEO, and maintenance services and carrying out our regular business activities. We manage personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection legislation.

Any questions regarding our processing of personal data should be directed to us via email at: info@starkdesign.studio

INFORMATION COLLECTED

The information we may collect about you includes, but is not limited to:

  • Personal details (name, email, phone number)

  • Business information

  • Website preferences and requirements

  • Project-related communications and materials

  • Payment information (processed securely through Stripe)

  • Usage data from our website

HOW WE COLLECT AND STORE INFORMATION

We collect information when you:

  • Contact us through our website or social media

  • Sign up for our newsletter

  • Engage our services

  • Communicate with us during project work

  • Interact with our social media channels

Your information may be stored in the following platforms:

  • Kit (email marketing)

  • Google Drive and iCloud (project files)

  • Asana (project management)

  • HoneyBook (client management)

  • Stripe (payment processing)

  • Adobe Creative Suite and Canva (design work)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide web design, SEO, and maintenance services

  • Communicate about your project

  • Send newsletters and marketing communications (with consent)

  • Process payments

  • Improve our services

  • Comply with legal obligations

DATA SECURITY AND INTERNATIONAL TRANSFERS

We implement appropriate technical and organizational measures to protect your personal data. However, please note that some of our service providers are based outside of Canada, which means your data may be processed internationally. We ensure that:

  • All international transfers comply with applicable data protection laws

  • Appropriate safeguards are in place (including Standard Contractual Clauses where necessary)

  • Your data receives an equivalent level of protection as required by Canadian law

MARKETING AND COMMUNICATIONS

We use the following marketing tools:

  • Facebook and Instagram advertising

  • Kit for email marketing

  • HoneyBook for client communications

  • Google Analytics and Facebook Pixel for website analytics

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails

  • Emailing info@starkdesign.studio

  • Adjusting your preferences in your account settings

YOUR RIGHTS

Depending on your location, you have various rights regarding your personal data:

For All Users:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for processing

  • Opt out of marketing communications

Additional Rights for EU Residents (GDPR):

  • Data portability

  • Restriction of processing

  • Object to processing

  • Lodge complaints with supervisory authorities

Additional Rights for California Residents (CCPA):

  • Detailed information about data collection and sharing

  • Opt-out of data sales

  • Non-discrimination for exercising rights

  • Annual disclosure requests

COOKIES AND TRACKING

Our website uses cookies and similar technologies for:

  • Essential website functionality

  • Analytics (Google Analytics)

  • Marketing (Facebook Pixel)

  • Performance optimization

You can control cookie preferences through your browser settings.

THIRD-PARTY SERVICES

We work with trusted third-party service providers who may access your information:

  • Stripe (payment processing)

  • Kit (email marketing)

  • HoneyBook (client management)

  • Google Analytics (website analytics)

  • Adobe Creative Suite and Canva (design work)

  • Asana (project management)

Each provider has their own privacy policy and data protection measures.

CHANGES TO THIS POLICY

We may update this Privacy Statement periodically. Any changes will be posted on our website at www.starkdesign.studio/privacy, and the revision date will be updated accordingly.

CONTACT US

If you have questions about this Privacy Statement or our data practices, please contact us at:

Email: info@starkdesign.studio

Website: www.starkdesign.studio

This Privacy Statement was last updated on November 14, 2024.